Adventures Port Douglas & Daintree charges a 10 per cent administration fee for all tour bookings cancelled by the client. The client is also liable for any penalties as detailed by the individual tour company or companies in their cancellation policies.
In the event a tour is cancelled by the tour company or companies and alternative arrangements cannot be agreed upon, Adventures Port Douglas & Daintree will reimburse the client the full amount they are entitled to within seven days.
In the event of cancellation by the client related to a charter organised by Adventures Port Douglas & Daintree, 100 per cent cancellation fee applies if the client’s cancellation is within seven days of scheduled tour or activity.
